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Maintenance & support

Request service, learn about your warranty and find quick answers.

Urgent fault? Call or WhatsApp us directly. +964 750 449 71 88

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Warranty information

Solar panels

10–12 years product warranty, 25–30 years performance.

Inverters

1–5 years depending on brand, extendable.

Batteries

5–10 years / up to 6000 cycles.

Installation

Workmanship is covered by GROG Energy.

Frequently asked questions

How long does a solar system last?
Panels last 25+ years, inverters 8–10 years and LiFePO4 batteries around 6000 cycles.
Can I run my whole home on solar?
Yes — we size the system to your loads and budget, including air-conditioners.
How much does a 5 kW system cost?
Price depends on panels and storage. Our packages page lists clear prices.
Do you offer installments?
Contact us — options are agreed per project.
What is the warranty?
Panels 10–12 years, inverters 1–5, batteries 5–10 depending on brand. Workmanship is covered too.
What if something goes wrong?
Send a service request or message us on WhatsApp — our support team will respond.
How often should panels be cleaned?
Dust is heavy here; 2–4 times a year is recommended.
How long does installation take?
Most homes take 1–3 days; package delivery is 2–4 weeks.